I've attached the "SSU Scan Information" acquired through your guidance when older version and latest version of drivers were installed respectively.Ĭould you please kindly help to check the two files and see whether there is anything wrong. However, the version is 18.33.11.2 rather than 18.33.11.3 which you mentioned in your reply. We've downloaded the latest version of the driver through the link that you provided to us. If this is the case, please upload it to a file hosting service of your choice and share the link with us. Depending on the type of dump file created, it may be too large to share via attachments. Note: To enable attachments, make sure to switch to the advanced editor while replying. Save the report and attach it to your reply.
Select to scan "everything," and run the scan while connected to your wireless network (if possible).ģ. Download and run the Intel® System Support Utility.Ģ.
We would also like for you to generate an Intel® System Support Utility report for this system.ġ. If the issue persists, please share the dump logs from the crash. Install the Intel® PROSet/Wireless Software that was downloaded back in step one.
Make sure to select the option to "Delete the driver software for this device."Ĥ. Go to the Device Manager > Network Adapters > Right click on your Intel(R) Dual Band Wireless-AC 7260 and uninstall it. Under Programs and Features in the Control Panel, uninstall any instance of the "Intel® PROSet/Wireless Software." When prompted, choose to "discard settings."ģ. Download and save our latest Intel® PROSet/Wireless Software for your adapter: WiFi_20.10.2_PROSet32_Win7.exeĢ. Here are the steps for a driver update via clean installation:ġ. We understand you're receiving BSOD errors which may be related to your wireless driver.Ĭould you please update to the latest version available (18.33.11.3) and let us know if the issue persists?
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